Professional training · Fabien Lacombe
Training professionals to act in the face of tension, conflict and crisis
Pacivis Academy is an independent training and support organisation working with organisations, teams, managers and exposed professionals when tension, conflict or crisis degrade the ordinary conditions of work, communication and decision-making.
Workplace conflictIncivilityDifficult behaviourManaging team conflictLeadership under pressure
Pacivis Academy can help you if…
You need to prepare professionals to face tension, incivility, conflict or difficult behaviour, without losing the framework, the quality of the relationship or the capacity to act.
Aggression from the public
your teams are regularly exposed to aggression from customers, users, passengers or difficult publics.
Internal tension
internal tension is slowing cooperation, wearing teams down or undermining the authority of managers.
Managers under pressure
your managers have to regulate tension, support the resolution of team conflict or exercise their leadership in contexts where pressure weakens the usual bearings.
High-risk contexts
your employees have to keep communicating, deciding and acting in high-risk professional contexts.
Audiences to train
you train audiences who will have to act in tense or unstable relational situations.
Posture and steadiness
you want to strengthen the posture, the stability and the bearings for action of exposed professionals.
In these situations, training does not aim only at a better understanding of what is at play. It prepares people to recognise the useful signals earlier, to adjust their response and to maintain clear professional action when the relationship or the context tightens.
Find the right courseYour situation
Training suited to your professional context
Corporate, training provider, public sector or an individual step: Pacivis Academy courses help specify the context, the audience concerned and the level of support required.
Our approach
A pedagogy designed to transform practice
Pacivis courses combine targeted theoretical input, scenario work, behavioural analysis and work on posture. This pedagogy rests on the ARCA method — Anticipate, Regulate, Communicate, Act — to turn what is worked on into bearings that can be used directly in singular professional environments.
The aim is not only to convey content, but to enable professionals to read what is at play more accurately, to adjust their response and to gain steadiness in action.
Discover our approach
Recognised expertise
A strong footing in aviation and exposed environments
Pacivis Academy was built in part on in-depth work in the aviation field, around difficult behaviour, relational tension, security, the passenger relationship and situations where the quality of the response bears on safety, on the framework and on the continuity of action.
That footing feeds the PAXI course, intended for professionals facing these realities in airport and aviation environments.
Discover PAXIA training or support need?
The simplest way is to talk through your context, the situations encountered, the audiences concerned and the results expected.
Pacivis Academy can help you specify the need, identify the right format and build a response consistent with your professional constraints.
Talk to Pacivis Academy